Support

Email support@finitok.com. We usually reply within a few days.

Delete your account

Open the app, go to Settings, then Delete account. This permanently deletes your account and the data linked to it. It does not cancel your subscription (see below). Can't open the app? Email us from your account address and we will delete it for you.

Cancel a subscription

Subscriptions are billed by Apple. On your iPhone open Settings, tap your name, then Subscriptions, choose FiniTok and tap Cancel. Cancel at least 24 hours before the period ends to avoid renewal. Deleting the app or your account does not cancel it. For refunds visit reportaproblem.apple.com.

Restore purchases

Sign in with the same FiniTok account on your new device and use Restore purchases in the app's Settings. Your Apple ID must be the one used to subscribe.

Report content or a rights issue

FiniTok does not host videos; posts play in YouTube, Instagram and TikTok embeds. If you are a creator or rights-holder and want your channel or a post removed from FiniTok, email support@finitok.com with the link and, for rights claims, who you are and what you own. We will act promptly. To remove the content from the platform itself, use that platform's own tools.

Privacy requests

See our Privacy Policy, or email us.